WILLIAM J. OLIVER

1400 S. Joyce Street, Arlington, Va. 22202

Cellular: 719.722.4554

Joey.Oliver@gmail.com

 

CLEARANCE: TS/SCI CI/Poly

 

SUMMARY OF EXPERIENCE:

 

VM Ware Sys. Admin, Sentar, Inc, Quantico, VA (Dec. 2014 - Present)

·            Utilized VM Ware  PowerCLI commands (esxtop and vm perf) to obtain network performance and CPU performance statistics

·            Performed daily health checks and troubleshooting of ESXi 5.5 and 4.1 hosts and virtual machines for any performance anomalies.

·            Applied user permissions to VM groups for specific user access and security

·            Evaluated and administered ESXi 5.5 and 4.1 virtualized network for over allocated resources in the production environment.

·            Made recommendations to management and Information Assurance (IA) departments to properly re-allocate resources throughout the virtualized domain ensuring DRS and HA (vMotion) work properly in the event of a failure.

·            Used vMotion to ensure “no downtime” to the customer during maintenance windows and outages.

·            Preformed maintenance of ESXi 5.5 and 4.1 hosts during planned maintenance windows to make allocation changes to servers and workstations in the virtualized environment.

·            Built and deployed new VM Ware workstations to customer specifications as required.

Systems Admin, Northrop Grumman, Schriever AFB, COS, CO (Aug 2014-Sept 2014)

·            Managed installation and maintenance of enterprise applications on unclassified and classified networks

Lab Manager, Five Rivers, LLC. INSCOM, Ft Belvoir, VA (March 2012 - August 2014)

·            Configuration management tasks to all virtual servers, workstations and ESX’s in the virtual lab environment.

·            Monitored Tasks and Events in vCenter to evaluate Virtual Machine performance during testing.

·            Determined storage needs and usages for all test lab simulations.

·            Performed typical, basic administration tasks to virtual Linux and Windows servers and workstations.

·            Deployed new Linux and Windows workstations and servers in classified and unclassified environments.

·            Documented processes before during and after government testing of the virtual machines.

·            Maintained Retina Security Scanner by downloading, installing and testing updates as they are deployed by DISA.

·            Maintained Retina Security Scanner VM Ware servers for programs during their testing phase. Configure synchronization, approvals, and maintenance of unclassified and classified Microsoft Windows Server Update Service (WSUS 3.0)

·            Configure export/imports of all approved Windows updates; administer incremental/full backups of the updates contents and .cab files

·            Configure date and time of deployment packages, and ensure network information assurance appliance

·            Implement and conduct daily analysis of DoD Information Assurance Vulnerability Management (IAVM) security requirements, to include current STIGS, IAVA and Retina Security Software updates, to ensure network security issues are identified immediately, communicated appropriately, and resolved in a timely manner.

·            Coordinate with Configuration Management and Storage Area Network teams prior to establishing scan schedule to avoid scheduling conflicts and ensure all teams’ requirements will be completed.

 

Systems Administrator Leader, CSC, Merrifield, VA (November 2010 - March 2012)

·            Deployed new Windows 2003, 2008 and Linux VM servers and workstations using SLM templates, cloning new VMs from in Classified and Unclassified environments.

·            Utilized vCenter to improve performance of virtual machines by adjusting the number of cpu’s, increasing RAM, selecting storage, adjusting network adapters, installing/upgrading VM Ware tools, increasing and adding additional hard drives to VM’s etc.

·            Monitored Tasks and Events in vCenter to evaluate Virtual Machine performance during testing.

·            Granted user and group permissions on Windows 2003, 2008 and Linux VM workstations and servers for program access to virtual servers.

·            Created and managed users, groups and OU’s in Active Directory during VM server and workstation builds.

·            Documented processes before during and after government testing of the virtual machines.

·            Supervised and assisted Government customers during testing phase for 8 Classified and Unclassified programs.

·            Manage OpsWare remediation tool to install, patch, and scan servers and workstations for compliance during server build process.

·            Maintained Retina Security Scanner by downloading, installing and testing updates as they are deployed by DISA.

·            Executed Retina Security pre and post scans for VM Ware servers during DIA compliance testing.

·            Maintained Retina Security Scanner VM Ware servers for programs during their testing phase.

·            Responsible for weekly downloading and installation of Symantec Anti-virus updates to 4 virtual antivirus servers on Classified and Unclassified networks

Senior Systems Administrator, Celerity, Merrifield, VA (July 2010 - November 2010)

·            Installed, configured, managed and maintained Retina Security Scanner software.

·            Created virtual workstations and servers using SOP’s for current build requirements.

·            Implemented and managed testing environment for six programs

·            Used vCenter to organize, create and deploy new virtual workstations and servers.

·            Installed and maintained VMware tools on managed virtual servers.

·            Used MS Active Directory to perform sys admin tasks of creating and managing users, groups, and resetting passwords.

·            Responsible for the maintenance of the Symantec Anti-virus virtual servers, including software updates and performance.

 

 

Sr Systems Admin, CTSC, INSCOM, Ft. Belvoir, VA (January 2009 - July 2010)

·            Assist in High Availability configuration on the classified cluster to improve service levels for any application running. 

·            Installed VMware tools on managed virtual servers, configure DRS recommendations to enable stability and balance of virtual machines from overloading any ESX server. 

·            Key engineer ensuring the completion of all mitigations, system configurations, and overall success of IDCNET 3 year Authority to Operate (ATO) Certification and Accreditation

·            Cleared 9,000+ Category 1 and Category 2 Retina security findings, ensured that the classified network was the model to follow according to Defense Intelligence Agency Certifiers

·            Configure synchronization, approvals, and maintenance of unclassified and classified Microsoft Windows Server Update Service (WSUS 3.0)

·            Configure export/imports of all approved Windows updates; administer incremental/full backups of the updates contents and .cab files

·            Implement and conduct daily analysis of DoD Information Assurance Vulnerability Management (IAVM) security requirements, to include current STIGS, IAVA and Retina Security Software updates, to ensure network security issues are identified immediately, communicated appropriately, and resolved in a timely manner.

·            Conduct daily review of community web pages for critical IAVA, security updates, patches, etc. 

·            Maintain current point of contact list for off-site clients to facilitate communication.

·            Respond to network problems related to WSUS server as they occur and initiate troubleshooting and resolution of problems in conjunction with information assurance personnel and DoD and Army regulations.

 

Sr Systems Admin, Cherokee Info Services, Ft. Belvoir, VA (August 2007 - Jan 2009)

 

·               Implemented Retina Security Scanner to evaluate/monitor four agency networks, and to identify vulnerabilities.

·               Scheduled custom scans on four agency networks and generated monthly reports via Retina Security Scanner which provided the agency current status of our networks.

·               Accurately tracked and reported monthly, the current status of systems corresponding to the JTF-GNO IAVA announcements to the government lead.

·               Used DISA Gold Disk to evaluate and remediate servers and workstations to current DOD security standards.

·               Installed, configured, and administered four agency networks using Windows Update Server (WSUS) 3.0 to automatically update servers and workstations on the classified and unclassified networks.

·               Implemented, maintained, and configured Veritas Netbackup 6.5 tape drive library. Developed custom backups for over 10 agency servers and test environments consisting of both Unix and Windows servers

·               Responsible for updating IOS on Cisco 2600 routers and 2950 and 2960, and 3750 switches.

·               Configured and maintained Cisco 5510 Adaptive Security Appliance and Cisco Pix 515e firewall.

·               Responsible for the configuration, implementation and maintenance of Host Based Security System (HBSS) server.

·               Contributed to Cherokee Information Services Business Development team as the primary liaison to the Federal Aviation Administration (FAA)

 

 

 

Unix Administrator, Pragmatics, Inc., Alexandria, VA (February 2007 - August 2007)

 

·               Supervised backups for HP-Unix servers using a combination of HP-Unix and Windows tape management (Tape Ware) software

·               Provided training for new technical members on server, laptop and backups

·               Administered WPS (World Port System) network training for technical members

·               Assisted interviewing prospective new technical applicants

·               Tested proprietary government hardware/software for US Army SDDC WPS (World Port System) using HP-Unix version 11.0

·               Used Seibel ticketing system to track and close Tier 2 tickets

·               Created and administered ETA user accounts

·               Documented and tested sftp and ssh connections to all WPS systems

·               Responsible for Windows XP carry away (laptop) and Unix-HP terminal system builds

·               Installed, built and updated HP-Unix terminal servers to current WPS standards

 

Mortgage Officer, Tyson’s Corner, VA (June 2005 – February 2007)

 

·               Added new computers to the domain, and managed Organizational Units permissions for the loan officers

·               Created user accounts and managed passwords in Active Directory for new loan officers

·               Assisted with imaging and setting up new desktop computers, and installation and updates of Point loan application software package

·               Provided Tier 1 and Tier 2 support for user desktop functionality

·               Obtain all necessary documents needed to close mortgage loans

·               Obtained necessary information to process and complete loan files

·               Request documentation from customers and outside sources in order to prepare a file for submission/approval

·               Examine documents to ensure accuracy and compliance with existing underwriting guidelines

 

Systems Engineer, SRA, FDIC, Arlington, VA (November 2004 - June 2005)

 

·               Learned network topology and interacted with customers to ensure a smooth transition to new performance based contract

·               Team leader for different networking devices and operating systems

·               Self taught hardware and software tools/programs, for example, NetIQ, Segue Performance Monitor, and Net Backup

·               Configured Microsoft Internet Information Services and scripting methodologies

·               Created drawings of existing and proposed network environments using Microsoft Visio

·               Created Microsoft Project plans in accordance with requirements and deadlines for each assigned project

 

Systems Admin, SRA, FAA, Washington, DC (April 2004 – November 2004)

 

·               Assisted in the drafting of the information technology contract proposal for the Telecommunications Management Division

·          Managed the FAA People Soft software and Delphi proprietary databases and to ensure accurate and real-time reflection of cost accounting standards (CAS)

 

Systems Admin, Veracity Eng., FAA, Washington, DC (December 2003 - April 2004)

 

·               Authored guidelines and technical content to ensure subordinate internet services complied with all FAA security requirements  

·               Provided 24/7 maintenance of Windows NT/2000/XP on local area network (LAN) consisting of 100+ servers and 50,000+ FAA users

·               Performed migration of data in support of personnel relocations

·               Developed quality assurance checklists to use for tracking users, groups, software, shared drives and printers

·               Created user accounts and home folders on the Network Domain

·               Researched, made utility determination, and installed current Windows Security patches and updates

·               Interacted with management and created reports regarding available methods of software deployment and impact to the end user

 

Network Engineer, ITT, FAA, Washington, DC (April 2003 - December 2003)

 

·               Trained new and existing help desk employees on network methodologies, Windows operating procedures, networking and software installation techniques, prioritization of tickets, problem solving and identification of root problem

·               Lead the LAN support team by ensuring help desk activities were conducted in a timely and professional manner

·               Authored guidelines and technical content to ensure subordinate internet services complied with all FAA security requirements  

·               Defined and documented complex technical issues for FAA decision makers

·               Provided 24/7 maintenance of a native Windows 2000 local area network consisting of 10+ servers and 80+ users

·               Installed and administered Windows 2000/XP, VERITAS Backup Exec 8.0, Win Install, Lotus Notes and remote login program (Real VNC)

·               Configured new desktop computers with all required software and desktop images using Ghost software

·               Advised the FAA Program Manager on network, inventory, budget requirement definitions, execution, and in-service maintenance plans

 

Instructor, Liming Computers, Inc., Springfield, VA (July 2000 - November 2002)

 

·               Instructed four Comp Tia A+ hardware, software, installation and configuration classes per year, 15-20 students per class

·               Instructed four Comp Tia Network+ troubleshooting and maintenance, IP Addressing, Open Systems Interconnect (OSI) Model standards, cabling, protocols, data flow, and security classes per year, 15-20 students per class

·               Instructed one Cisco Certified Network Associate (CCNA) class for eight weeks

·               Provided personal advice and assistance to students for achievement of A+, Networking+, and CCNA course certifications – only one student failed to certify

·               Contacted students post-certification to ensure a positive and informative instructional environment

 

 

 

Smithsonian Institute, National Air & Space Museum, Washington, DC (Sept 2011 - Present)

·            Staff  Volunteer Photographer for special events and promotions by the Smithsonian Institution National Air and Space Museum

·            Created a reference manual for the National Air and Space Museum staff  regarding  the location and description of the most popular trophy’s associated with aviation and aeronautics.

·            Provide assistance to Smithsonian Visitor Services Staff during volunteer shifts by managing the current on staff volunteer team.

·            Assist visitors finding their way around the Smithsonian National Air and Space Museum, and surrounding areas in the Metropolitan Washington DC.

·            Research artifacts, and provide documentation to visitor’s when necessary.

·            Work as a direct liaison between the Visitor Service’s Coordinator Team and other departments within the museum.

·            Provide assistance to impaired visitors by providing materials for them to experience the museum as another visitor would.

 

CERTIFICATIONS:

 

VM Ware vSphere 5 (VCP), April 2012

VM Ware vSphere 4.0 (VCP 4), March 2010

CompTia Security+, December 2010

ITIL v3: Achieving Foundation Certification, March 2009

Cisco Certified Network Professional (CCNP expired), May 2004

Cisco Certified Network Associate (CCNA expired), October 2003

Microsoft Certified System Engineer (MCSE), May 2001

Microsoft Certified Professional (MCP), April 2001 

Networking+, July 2000

A+, June 2000